How can I find my hosting credentials?

If you no longer have the welcome email that contains your FTP and control panel credentials, you may follow the following procedure to obtain then:

  1. Log into the billing system with your email address and billing password
  2. Choose "My services" from the left-hand menu. This will display all your hosting accounts with us.
  3. Choose the account you wish to obtain the password for
  4. At the bottom of that page, you will see a section call "Server login details" - this is your FTP and control panel password

Note from this page you can automatically log into the hosting control panel using the drop-down link at the top of the page and choosing "Login to cPanel"

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