Knowledgebase

What is our refund policy?

We offer a 30-day satisfaction guarantee on all our hosting packages. If you are unsatisfied with any aspect of your hosting within the first 30 days, we will refund your first months hosting fees - ... View

What liability insurance do you have?

We have all the required insurances as an employer, plus professional indemnity insurance to cover all the work we do. Details of our policy can be viewed below:   Professional ... View

How do I access my hosting control panel?

There are two ways to access your hosting control panel. The first is the quickest, however you need to know your hosting credentials that were emailed to you when you signed up. Go to ... View

How much mailbox quota do I get?

Your mailbox quotas come under your main hosting account quota. This means that if you access your email via IMAP, which by default leaves email on our servers, over time your email will use up your ... View

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