How to upgrade/downgrade your hosting plan in the client portal
To upgrade or downgrade your existing hosting to a smaller or larger plan, first log into the client portal using your email address and password. The choose “Services” tab from the client portal homepage to list all your services you have with us. Choose the service that you want to upgrade by clicking on the package name (clicking on the domain name will open your […]
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How to pay invoices in the client portal
WHMCS 5 end-user series
7. How to pay invoices in the client portal
This tutorial assumes you’ve already logged in to the client portal.
Now let’s learn how to pay our invoices.
1) Click the my invoices link.
This page has a list of all of our invoices.
2) Click the view invoice link for an unpaid invoice.
We […]
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How to update your billing information in the client portal
WHMCS 5 end-user series
3. How to update your billing information in the client portal
This tutorial assumes you’ve already logged in to the client portal.
Now let’s learn how to update our billing information.
1) Click the my details link.
Here we see our details including Name, Address and Phone number. In order to for payments to be properly […]
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How to update your personal details in the client portal
WHMCS 5 end-user series
2. How to update your personal details in the client portal
This tutorial assumes you’ve already logged in to the client portal.
Now let’s learn how to update your personal details.
Here you can preview your details.
1) Click the my details link.
This is the personal details page where we can modify our name, […]
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How to change your password in the client portal
WHMCS 5 end-user series
10. How to change your password in the client portal
This tutorial assumes you’ve already logged in to the client portal.
Now let’s learn how to change our password.
1) Click my details link.
2) Click change password.
3) Type your exisiting password.
4) Enter a new password here.
5) Re-enter your new password here. […]
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How to register a domain name in the client portal
WHMCS 5 end-user series
5. How to register a domain name in the client portal
This tutorial assumes you’ve already logged in to the client portal.
Now let’s learn how to register a domain name.
1) Click the portal home link.
2) Click order.
3) Click the register domain link.
4) Enter a domain name here.
5) Choose […]
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Reviewing your hosting packages in the client portal
WHMCS 5 end-user series
4. Reviewing your hosting packages in the client portal
This tutorial assumes you’ve already logged in to the client portal.
Now let’s learn how to review our hosting packages.
1) You can get product/services details in two different ways. Click my services in quick links…
Number in brackets indicates number of active items. In this case […]
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How to login to the client portal
WHMCS 5 end-user series
1. How to login to the client portal
1) This is main page for WHMCS. To get login page, click client area link.
This is the login page for the client portal. Now let’s learn how to login.
2) Enter your email address here.
3) Then enter your password here.
4) Click login.
That’s it! We […]
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Reviewing emails sent to you in the client portal
WHMCS 5 end-user series
9. Reviewing emails sent to you in the client portal
This tutorial assumes you’ve already logged in to the client portal.
Now let’s learn how to review our emails.
1) Click the my emails link.
This is the email page where we can review messages sent to us.
2) Click on an email to read […]
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Creating and managing support tickets in the client portal
WHMCS 5 end-user series
8. Creating and managing support tickets in the client portal
This tutorial assumes you’ve already logged in to the client portal.
Now let’s learn how to create and manage support tickets.
1) Click the my tickets link.
You can also click my support tickets link.
2) Then click submit ticket.
3) Choose the department you […]
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